Frequently Asked Questions

Hundreds of clients trust us to search, acquire, connect, forward, and park their vanity phone numbers. If you can't find answers to your questions here, contact our customer support team who's always ready to help.

What is your refund policy?

Due to the nature of our Services, refunds are not possible. Not all phone numbers are available to be transferred to any carrier. Subscriber will need to confirm with their preferred carrier first if they will accept the Subscriber's selected number(s) before purchasing.

Are there any recurring charges?

There are no recurring charges once the number has been purchased; however, your carrier may impose additional usage charges or other fees, so please be certain to check with your individual carrier.

How long is the porting process?

The process of porting a local vanity number to your carrier typically takes between 7-10 business days; however, exact timing can vary based on the specific carrier.

How do I buy a number from you?

Easily use our search feature to find the toll-free phone number that you would like to purchase. You can search by state, area code, words, letters, or number patterns.

Any questions?
We’re here to help.